Originally Posted by bimmer_ca

I booked a Novotel hotel at Brussels using the Advanced Purchase No Change No Refund rate few months ago via novotel.com. Now, the same rate has gone lower at novotel.com. I understand that I cannot submit a claim for Best Price Guarantee now because it was booked few months ago. However, the rule says, "A claim may be made within the 24 hours following the reservation made on www.novotel.com, as attested to by the time on the reservation confirmation, and 72 hours before the scheduled arrival at the hotel. If the initial reservation was made within the 72 hours preceding arrival at the hotel, the Best Price Guarantee does not apply."

Does this imply that I can still submit the claim within 72 hours before arrival provided the same rate is still available?