Originally Posted by
CApreppie
One more point of evidence of TravelPros continued downhill slide. So much for standing behind their products.
CApreppie:
For obvious reasons, I can not really provide you the hard data on your claim. What I can tell you is that we vigorously track warranty claims for quality assurance. Over the past 4 years, our internal numbers show the opposite is occurring. Quality is up with fewer warranty claims on significantly higher sales volume.
If there is an industry source to support your claims, we are very much open to hearing about it. You can email me directly at
[email protected] with the information.
Paul Lawrence
Travelpro Luggage