Originally Posted by
san888
Just stayed at JW Marriott in Ankara Turkey.
paid $830 USD after conversion and only received 5,900 points. I believe I should have received 8,300 points.
My question what is best way to get corrected? Can I e-mail?? How long to fix??
Thanks
A high percentage of my international bills are incorrectly credited with points. I've used two methods in the past.
Fastest, easiest IF the reservations agent doesn't have you fax/mail the receipt to them is to simply call reservations.
If you get 'Heismanned' on your phone call, you need to log in to you Marriott account. Go to My Account, then Account Activity. On this page, you'll find a Missing Stay Request link. Print out the form and mail or fax it. I've always gotten credit after faxing the form.
http://www.urbandictionary.com/defin...erm=Heismanned
How long does it take? Anywere from instantly to a week or so.