Seats lost and reassigned. Now no seatmap.
This might be part of the exit row renumbering. I mainly want to know when the seatmap will be available again.
I booked a flight for family 7/26 DFW-> SEA -> HNL. A week or so ago I found they lost their seat assignments on the SEA -> HNL segment (they had seats in the front and were moved to near the back of the plane) and I couldn't get them moved back up to the front because the seats up there are now reserved for elites or someone else was assigned to them. Oh well, at least the seatmap for that flight is available and I could pick an aisle seat for them. Now it's happened again only worse.
DFW -> SEA AS moved them from 12B, 12C (aisle) to 29A (window), 29B. The seatmap is unavailable. Message says to check back later but it's been unavailable for a day and half already. ExpertFlyer says "There was an error message from the airline when trying to retrieve this seat map: EQUIPMENT CHANGE IN PROGRESS".
Has anyone had this happen to them and know how long the seatmap might be unavailable? Thanks.