Originally Posted by
yosithezet
Ambassadors can also go outside Starwood for things that Plat concierges are unlikely and probably not authorized to do.
True, Ambassadors can do anything for you, not only hotels reservations and requests. They can make dinner reservations, tour reservations. I never email her unless it's something to do with Starwood as I'm also hands-on. Maybe other's are taking full advantage though.