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Old May 19, 2012 | 10:19 pm
  #493  
Lornag
Original Member
 
Join Date: May 1998
Location: yvr
Programs: AC
Posts: 568
Flight/Origin-Destination: AC 221 yyc-yvr
Date: May 18
Cabin: J
Status: elite


Pre departure
Was check in quick and efficient? Yes done in Abu Dhabi
Did you use priority security (if eligible) and if so, was it quick and efficient? n/a
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? No, too tight a connection
Was priority boarding offered (if applicable to your status) and efficient? I think so, just boarding with everyone as I was rushing
If there was a delay, did the gate agent provide timely updates? n/a

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? n/a
Was the IFE activated on the ground? n/a
Was a pre-departure beverage offered on the ground? yes water or juice
Did crew offer to hang your jacket? n/a but helped me sort out my bag
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? n/a
Did crew offer a hot towel prior to the meal service? yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected 20 minutes
How was the quality of all the meals? did not have
Did the cabin crew continiously top up the beverage of your choice throughout the flight? new red wine (french) quite good. Did not have a dry white

Onboard - Y cabin:
Were the crew professional & well groomed?
If there was a delay, were you provided with timely updates?
Was the IFE activated on the ground?
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin?
How was the quality of the meal/Onboard cafe?
Did the cabin crew offer water regularly throughout the flight?

Post departure
If you have checked baggage, did it arrive within reasonable period of time? yes

Overall experience/any other comments: another pleasant crew, very attentive. pleasant short flight.
Lornag is offline