FlyerTalk Forums - View Single Post - New to Marriott-Points posted incorrectly , what to do?
Old May 19, 2012, 7:30 pm
  #2  
BKKLEE
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
taxes and services charges do not earn points, but still there's a 30% difference so it must be more then that................. scan/FAX your invoice and send it to MR and ask them to review it for proper posting of points............they generally take 2-days to review it, and if needed, post corrected points

Originally Posted by san888
Just stayed at JW Marriott in Ankara Turkey.

paid $830 USD after conversion and only received 5,900 points. I believe I should have received 8,300 points.

My question what is best way to get corrected? Can I e-mail?? How long to fix??

Thanks
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