Hi all! I'm sure that there are threads out there that answer this but I'm having some real issues with the SAS EB gold member service. When doing a point claim I was informed that F on CO only generate 125% accrual.

So I just want to make sure I have the most up to date info before pushing back.

To me this sounds like madness. That with three earning levels, low eco 25%, Eco 100% (which includes Z) and then first class at 125%

This can't be right can it?

Thankful any help and tips on resolving this issue.