Originally Posted by
Dr Jabadski
I agree that it’s a very nice website and service. I used it a couple of months ago to book a “full” hotel that I could not book any other way. I was quite pleased with the redemption value. (Naturally, I was chastized here for not getting a very good cpm value.

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That would be sweet! If the car rental terms are anything like the hotel terms, the change and cancellation policies are very strict.
I have wrote multiple emails and called several times, although every agent stated that you will get a refund in the original form of payment (miles and cash). They do give refunds, although the fee is $150 to cancel the reservation.