FlyerTalk Forums - View Single Post - "You May Miss This Flight" - DL Agent Says "No Problem"
Old May 16, 2012 | 1:44 pm
  #6  
roknroll
 
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
Originally Posted by yogimax
So I went to my trip summary section on the website and saw an exclamation point with a warning in red... "You May Miss This Flight"

I had booked an award ticket JFK-IST, connecting though Nice. Seems Air France changed the flights to connect through CDG with a connection time in CDG of 1 hour 25 minutes. Well, I have been through CDG and know it is a tough airport to make connections.

So I called Delta and asked the flights to be changed (there is a direct JFK-IST flight). "No way" came the response. "The connection is legal and you are arriving in IST a few minutes earlier than before."

"Then why am I being told by Delta that I many miss the flight?"

"The computer does this sometimes."

So what's the story here?
Just go by the DL motto of "hang up, try again". Call and try again, as this is something many people watch out for like a hawk since it means a free rebooking on often better routing. The problem is that if the flights are on DL partners, DL has a tougher time rebooking and there usually needs to be partner availability. If the direct flight is on DL metal, then they should be able to get you on that flight. They should be able to put you on,
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