Originally Posted by
ftnoob
It is not necessary to log out to switch between Awards and paid booking searches. There are several ways to work around the web site's clumsiness in this regard. For example, if you need to switch from an Award search to a fare search you can easily do so by going to the
low fare calendar entry page (fourth item on the Air drop down menu).
Thanks for the work around. The problem I was having was not that I could not book a cash booking but that I was only half logged in. It would show me as logged in and part of my info would display. However, the details portion at the bottom for address etc. would be blank. Rather than fill this in, it was quicker to close the session, reload from the main page and start over. Every time I have gotten this behavior, there is no way to satisfy the booking engine and I get some error of some type. I have developed the habit of searching and booking RR 1.0 awards as needed and then restarting to book cash booking. I have not seen the same behavior with points awards.