Originally Posted by
drzoidberg
I had a poor experience with Hertz Platinum, but YMMV. Depends on your renting location. I never received a complimentary upgrade to Prestige, and if I did, it was only because I checked off both the NL and Sirius boxes. No checking off the boxes got me an Impala on a full size res.
Fortunately, Platinum comes with a cancel-at-anytime clause that lets you receive a pro-rated refund.

had no clue you could get the prorated refund. I had been thinking about trying it. I dont rent nearly as often as most people but when I do I like the idea of being met at the baggage claim and taken care of right away. I think its silly you cant request a prestige level car esp if you are already paying for an L car or something like that. I'm sure a phone call though would help immensely before you get there.