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May 14, 2012 | 3:30 pm

#5088

jasonvr

Join Date: Feb 2005

Location: So Cal

Programs: UA 1K/0.828MM, WN ALP, Hyatt Diamond, MR Gold, Hertz PC, National Exec, Avis PC,AA Gold

Posts: 5,666

Quote:

Originally Posted by innajl

I am trying to find an award OW from HKG->SFO on UA partners.

I tried to use SNT: Awards/StarAlliance but it does not show me all the flights., it shows just 2 that are not available for the award. But iN fact I know that there is Air Canada flight available but is not showing up. I can get it when I specify Air Canada explictily. Also when I do UA explictly it shows me alll UA flights.

I tried the "ITA: Awards/AC-StarAlliance" but is says the method not available. I am a platinum member. What should I use ?

Have you clicked the "Connections" check box when using SNT: Awards/StarAlliance? Without that you won't get any connecting flights (AC doesn't fly from HKG to SFO, so I'm guessing you are connecting thru YVR)