Originally Posted by
yulhammeryyz
This property has suddenly become a cat 5?
William, when and how did this happen?
Our categories are evaluated annually as a regular part of the overall evaluation for the SPG Program. Each year some hotels move to a higher categories and some move to lower ones.
Perhaps
this thread will help?
Best Regards,
Zachary Austin
Technical Lead, Social Media
Starwood Hotels & Resorts Worldwide
[email protected]