Originally Posted by
travelinfoo
Most hotels with a wires internet line will only offer that as the free internet. If you want wireless, you have to pay. The T&C only state free internet. They do not state that it has to be the fastest plan, the wireless, or that we get to chose which plan we want.
Hu
Originally Posted by T&C
While registered at any hotel within the Hilton Worldwide portfolio of brands, Gold HHonors Members will enjoy complimentary high-speed internet access. If two or more high speed offerings are available at a hotel, the Gold HHonors guest is provided access to a higher connection speed offering. This benefit is offered only for in-room access.
I've yet to find an hotel with three different kind of Hi-speed access, so the "higher speed offering" was, in all case, the highest available (of two).
Agreed, they don't say anything about limiting the number of devices connected, but the T&C states that the member will enjoy complimentary in-room access. It's easy to share a connection between computers so it shouldn't be a problem anyway, but I would certainly complain (on principle) if I wasn't offered hi-speed internet access as stated but "hi speed internet access limited to one device" which is clearly more restricted than written (even if not a problem nowadays).
And I would complain more if I was offered a 10-minutes access code to Internet, with the clerk saying that they didn't write that Internet access was to be offered all the time during the stay.