Originally Posted by
waterbug111
I have not heard of a 4 month extension, but a Marriott Rewards Desk rep just informed me of a 30 to 60 day extension. Here's the background:
I redeemed a certificate last month for this upcoming weekend (5/11), and when I checked my reservation online today, it stated I do not have enough points to cover my stay (it did not say that prior to today). I called the reservation line and was told that since the cert expired on 5/7 and my reservation is for 5/11, my certificate is no longer valid. The agent transfered me the reward desk and that agent told me the certs will still be honored at least 30 days past expiration, and in some case up to 60 days past expiration - as long as the cert is attached to the reservation. Has anyone else heard of this?
Just wanted to confirm that the hotel (Fairfield Inn Capitola/Santa Cruz) still honored my MR Visa Cat5 Cert, which expired 4 days prior to my stay. They didn't even question it. Very friendly staff, too.