FlyerTalk Forums - View Single Post - Unexpected drink coupons in mail

May 13, 2012 | 1:57 pm

#14

boeing727

Join Date: Jan 2003

Location: STL

Programs: Hhonors Diamond, Southwest A-list Preferred, Delta Million Miler

Posts: 362

Quote:

Originally Posted by ursine1

You have to have "opted in" to receive them; on the website under Rapid Rewards>My Account>My Preferences>Travel Preferences, make sure that AIR PREFERENCES, "Rapid Rewards Drink Coupons Yes, send me drink coupons as I earn them (must be at least 21 years old)" is selected. If so, I'd give them a call to find out why you're not getting the coupons.

Are you sure your Chase anniversary points never posted? That would be very unusual. Is it the Southwest branded Visa, or some other Chase card? I believe the anniversary points on the Southwest Visa are either 3,000 (regular card) or 6,000 (premier).

Thanks for the help. I didn't have my preferences set as you suggested. I will call next week about the Chase points. It was definitely 4,000 points and I did a search on all year to date activity and could not find them. Thanks for the help!!!

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