Originally Posted by
boeing727
I have something like 28 paid one way flights since January and have never gotten a drink coupon. Not a big deal since I dont drink, but odd I didn't get them. I did get a nice one year anniversary card from Chase along with 4,000 free points as a thank you for being a loyal customer. Points NEVER posted.
You have to have "opted in" to receive them; on the website under Rapid Rewards>My Account>My Preferences>Travel Preferences, make sure that AIR PREFERENCES, "Rapid Rewards Drink Coupons Yes, send me drink coupons as I earn them (must be at least 21 years old)" is selected. If so, I'd give them a call to find out why you're not getting the coupons.
Are you sure your Chase anniversary points never posted? That would be very unusual. Is it the Southwest branded Visa, or some other Chase card? I believe the anniversary points on the Southwest Visa are either 3,000 (regular card) or 6,000 (premier).