Originally Posted by
ricktoronto
Other than the name change I assume this is the guy who started this.
Switching to US$ for ease of comparison, you paid $1,375 (round trip I suspect, so each way under $700) and you think the add-on to London is $2,500?
This is after you sort of recognize the fare (round trip I am guessing) is $15,000 (I doubt $20,000) , yet you should be able to stump up at the last minute a total of $3,200 for $7,500 worth of goods, hence the complaint and CX not wanting to play the same game?,
No, not the OP. Just someone with a similar experience.
It wasn't about the fare, I was in the Pier lounge waiting for my flight so I went up to the desk and asked if I could pay to upgrade my ticket from my existing class to a business class seat. Price was never mentioned, she looked at my ticket and said you are not allowed to even pay to upgrade this seat. Was rather cold and the 4 woman behind the desk proceeded to look like they had to attend to more important matters.
My point is flying these days is not cheap. Since 2003 I have flown every long haul flight with CX mostly consisting of CAN-HKG-JFK, CAN-HKG-LAX, or CAN-HKG-LHR. When I am back stateside and I fly super cheap airlines which I find on expedia I can say I get better service from the FA and agents on the ground. Policies of these airlines are another story, but I just don't understand the business sense of not allowing someone to pay to upgrade their seat.