FlyerTalk Forums - View Single Post - Can't add Companion shortly after booking (*Solution Reminder*)
Old May 11, 2012 | 7:18 pm
  #3  
dlaue
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Join Date: Feb 2007
Location: LGB/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+ companion pass
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Originally Posted by toomanybooks
Just booked a flight and the option to purchase a Companion Pass ticket did not come up on my purchase page, the way it has in the past.

Called and the WN rep said various computer problems continue, so I guess this is one of them.

And does anyone know of another way to book ta CP ticket online? Used to be so easy with a link right on the award page something like "Book a Companion Pass Ticket."
Even when the Southwest data processing system is running its best, it takes a while before you can book a companion pass. In my experience, the minimum time is ~ 3 minutes. But, a 20 - 30 minute delay is not unusual.
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