FlyerTalk Forums - View Single Post - Hold the phone: UA res was able to pull a SWU <24h from flight dep
Thread: Hold the phone: UA res was able to pull a SWU <24h from flight dep
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Old May 11, 2012 | 5:10 pm
  #4  
blueslip
 
Join Date: Jan 2009
Location: USA
Programs: AA LT Plat, UA LT Gold, HH Diamond, Marriott LT Gold
Posts: 956
Originally Posted by SFO_FT
Made a SDC to a booking. To get the R space on the new flight, the agent had to cancel and redeposit the original SWU and then pull a new one. All done <24h from flight departure. I thought UA was telling us that "the system" doesn't allow for this?
I had a similar situation for my inbound flights. Make sure though that the SWU is re-deposited back. Mine were not and I had to call MP to redeposit them back.
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