Join Date: Sep 2005
Location: BOM-WAW-EWR
Programs: UA*G (1K again), Sixt Plat, AC*G, LH FTL, AI*G *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,749
Maybe your father was the politest one at EWR - that's why they gave it to him...
I know the EWR staff well (not that I fly them very much), and they usually follow protocol, but as humans they might have reacted to pains in the a** who might have been demanding/insisting on the upgrade.