Originally Posted by
johnru36
Will also try. Were you sucessful strictly via a secure message to Chase inquiring about misisng EQM- or was this in additon to other efforts (calling Chase, 1K line, PMing UAInsider, etc)?
Chase only (and they're very prompt about replying to issues). Hopefully if they get a few of these requests, they'll see the trend.
I've given up on UA in trying to make things happen easily.