Originally Posted by
NYCommuter
For Penn Station, if an Amtrak staff member could meet a traveler at the 7th Avenue entrance and guide the person through the station, that would be great. I didn't know that redcaps would do that; when my out-of-town relatives come through Penn Station, since there is no map online, I have to go there to meet them and nagivate the station with them. Surely some people would pay for that type of service; American Airlines offers it.
Well the best thing is as others have mentioned to get a Redcap for those cases and tip them, giving over your few bucks for the privilege.
However, should you be unable to find a Redcap or not wish to engage one, the perhaps
this map of Penn Station may help to give you some idea of the lay of the land and certainly where the elevators are.