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Amenities - Controllable
In the event of a controllable delay, Star Alliance member carriers will provide amenities such as accommodation, refreshment, meals and transportation for customers as appropriate.
Amenities - Uncontrollable
In the event of an uncontrollable delay, Star Alliance member carriers will provide amenities to premium customers (First, Business and Star Alliance Gold) travelling on an intercontinental journey including connection to/from domestic services.
Intercontinental refers to travel between Europe, Asia, North America, South America, Australia, New Zealand and Africa.
A connection is defined as one that does not exceed 24 hours.
Some carriers apply the amenities provision to international journeys. Please check procedures manual.
*Special conditions apply for EU registered carriers and non-EU registered carriers operating from the EU.
Also, for a good time, check out how they say rebooking is to happen (includes OAL carriers).