FlyerTalk Forums - View Single Post - AC gate agent refused to change my FF number
Old May 7, 2012, 2:34 pm
  #1  
alexthe5th
 
Join Date: Dec 2008
Location: SEA
Programs: DL PM
Posts: 98
AC gate agent refused to change my FF number

Flew AC737 YYZ-SFO this morning. Due to e-upgrades and wanting status on my boarding pass, I entered my AC FF number online and e-upgraded. Won the Aerolotto at the gate, at which point I asked the gate agent to change my FF number (to credit it to another airline's program).

The gate agent said, "since you upgraded, you're not allowed to credit your miles elsewhere" and refused to change it. I told her to ask her supervisor, who looked puzzled, thought about it for a few seconds, and re-iterated her original statement that it's not allowed.

What's your experience with this? And if this is actually the case, how can I use my AC upgrades this year but at the same time credit to another FF program to get status next year?
alexthe5th is offline