FlyerTalk Forums - View Single Post - (Gone) RGN - SFO in F $450 one way AI; other N. America cities included
Old May 7, 2012, 8:26 am
  #2525  
belfordrocks
 
Join Date: Dec 2009
Posts: 5,439
I think someone else mentioned it upthread, but IMO "negligence" is a good buzzword to use in this situation, and in communications with airlines/TAs. It puts the onus of responsibility clearly on the airlines to make the customers whole...
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