Originally Posted by
UA-NYC
Kind of a pointless comparison as GAs/CSRs don't use native Apollo.
Fact - their tools were downgraded, and even accounting for the learning curve, it's not as user friendly & robust. Maybe when FastSHARES is rolled out this won't be an issue, but this team decided to integrate without it.
I understand that we changed from FastAir to SHARES.
I was responding to Tuolumne's assertion that native SHARES is significantly inferior to native Apollo, which, to my understanding, is not true. There are a few minor differences on either side, but they are both basically equally capable.
Ease of use of native mode vs. a GUI, as you note, is another story.