FlyerTalk Forums - View Single Post - Which single thing most affects your enjoyment of a premium experience?
Old May 5, 2012 | 4:02 am
  #23  
JMurray
10 Years on Site
 
Join Date: Oct 2010
Location: BRU
Programs: BA Gold
Posts: 518
I must say a bad crew really can, in my experience, ruin a flight. Especially in F, where it is the single most important factor.

I don't look for perfection and a friendly, smiling face can make up for almost anything.
JMurray is offline