Originally Posted by
am1996
With all due respect, where are you getting this information? As I think we all agree, we don't have all the facts, so I am surprised that you feel comfortable making these statements so unequivocally, especially in light of your earlier post in which you agreed that we don't have all the facts.
As for causing Chase losses, remember that it doesn't take much to fall into that category, as its profit margin on customers who don't carry balances is pretty small (also remember that Visa/MC/Amex take a percentage, as do other companies for whom Chase runs affinity programs). If you wisely use your CC's in a way that maximizes your rewards and takes advantage of each CC's strengths while not using it for anything that it is weak in (and select CC's that lead in their respective rewards categories), you are a financially sophisticated person, which probably makes you an unprofitable credit card customer.
Since I'm commenting on the people who claim to have gotten their accounts closed--which is the only information available--it is from those posts. Many of them were clearly engaging in behavior that was manipulating the system (solely buying gift cards for higher category bonuses) or otherwise violating the T&C. In many of those posts, other more savvy and critical-minded posters saw flaws and inconsistencies in their statements when they questioned the original OP or it was otherwise easy enough to read between the lines. You can say I'm drawing broad conclusions, but eh, it's easy enough to call BS on internet ramblings.
As for the latter, this is very case specific and we'd have to look at all their percentages involved. I think the amount of genuinely unprofitable customers--when you look at a 1 year statement--is much, much less than you'd think if said customer isn't solely buying gift cards, opening and closing accounts upon receiving the bonus, etc.