Originally Posted by
tonytifao
I wonder what will be the reaction of everyone that switches over officially from UA and re-qualifyies EXP and AA suddenly does major changes to AAdvantage program, such as: SWU only compatible with higher Y fares and co-pay to use SWU
My hope is that they see what didn't work at UA and have a good understanding that that is one of the key reasons why people were excited about making the switch.
As always, of course, it's a bit of a gamble. I'd never have though that UA could go downhill so quickly - live and learn...