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Old Sep 25, 2002 | 4:44 pm
  #6  
CPwingwalker
All eyes on you!
25 Years on Site
 
Join Date: Feb 2000
Location: HKG
Programs: CX DM, NH Plat, SPG Lifetime Plat, Hyatt Plat
Posts: 404
Airshow is a terrific feature and sadly, it would appear that only incharges with int'l experience know how to work it (especially on YVR-YYZ) on those aircraft equipped with it. The A330 in particular has a very "sensitive" system and it is usually an uphill battle just to get the J in seat screen offerings working without crashing the whole system. One FA admitted to me that they have received NO training on the newer systems and heard that ICs received only a cursory overview. Once again, it is the frontline employees who bear the brunt of inadequate training.

Another interesting note is that Airshow (like most software packages) has several versions with the newest now on the A321s coming into service. The difference is great with 3D forward views over topographical maps of the aircrafts position. Quite hypnotic to watch on a long flight! Too bad AC hasn't bothered to either upgrade the older systems and more importantly take the time to at least "brand" the system with their logo!
CP had a really great feature (still works on CPmetal 747-400s) which welcomes passengers on board at the gate in several different languages and then the moment wheels touch down thanks everyone in several different languages! The folks at CP back then really knew how to do "the details" and this one does not cost big $$.
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