FlyerTalk Forums - View Single Post - I was denied my miles buying an iPad using the Apple Store 2X Skymiles 3/10 promo
Old May 2, 2012 | 7:01 am
  #19  
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Originally Posted by RSSrsvp
UPDATE: After arguing my case and escalating this to a supervisor with some authority instead of the original agent who was a robot reading from a script my bonus miles for the iPad purchase were awarded by Skymiles Shopping. They acknowledged the ambiguity of their Apple promo email as Apple's T&C did not appear in a prominent place. The link for the T&C in their original email led you to the Skymiles Shopping T&C and not Apple's and they gave me the benefit of the doubt.

If you have encountered a similar issue demand that a supervisor get in touch with you!
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