Originally Posted by
charms81
Nope, 9W is the worst airline for award redemption. Not only is it worse in terms of award ticket allotment, it also has one of the worst redemption system for partner airlines. So lets say if Delta wants to request a 9W segment, it has to prepare the complete itinerary (with confirmed availability of all other partner airlines segments) and then 'submit' the request to 9W system. 9W system comes back with 'waiting list' or 'confirmed' status in 1 min -2 hrs. This award availability is not in sync with what you see in JPMiles system. So there is no way for a partner to check D/X availability without submitting these blind requests.
Not surprising that DL has fired 9W and IT. 9W doesn't even mention on their website/ press that they are fired from DL!
Not surprising that DL fired 9W.I had a bad experience with them last month while on a award ticket on delta miles. My flight was from LAX-BOM-DEL. The BOM-DEL sector was on jet airways business class. It took a lot of effort and many calls from me to delta and from delta to jet and finally got the confirmation. After reaching BOM and just a few hours before my departure to DEL, while checking my flight status online I realised that Jet cancelled the flight and gave no intimation to me whatsoever. I called them and they would not help as they said they will only speak to Delta. I made international call to delta and spent about an hour with them to get the next flight on Jet to DEL.