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Thread: Keeping Capital One cards? [Cancel, Exchange, Retention Offers, all cards]
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Old Apr 30, 2012 | 7:54 pm
  #203  
lanb
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Originally Posted by Moonwalkr
I was not as fortunate with my call. CS said I did not have an offer for waiver on my account. It's surprising to me since I spent probably $50K on this card easily. Perhaps they think I can afford another measly $59? They offered to downgrade my card, so I shot back and said why would I do that if the $59 charge stands, which they just stammered 'yea'. Going back to using my SPG card, at least I get recognized for spending on that.
I agree, i spent about $20K over last year and no dice on the fee waiver.
They offered to keep the fee and downgrade me to 1.25 miles card.

Cancelled the card today which should get the fee refunded as it is still less
than 30 days since the fee posted.
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