Originally Posted by
villox
I called Hyatt and they said they don't have anything in their system that says United MileagePlus Club Card, they just have the Continental Presidential Plus card in their system. So I said "that's what it is" and she upgraded me manually (she didn't ask for the number or anything, so I guess she just overrode it and trusted me). Already shows reflected on the Hyatt website.
Interesting. The Hyatt agent I spoke to knew exactly what it was. Well, at least you got the upgrade.