FlyerTalk Forums - View Single Post - Does Amex know that Aloft is a SPG hotel?
Old Apr 30, 2012, 1:16 pm
  #12  
dankyone
 
Join Date: Dec 2003
Location: LAX...Ex MAD Ex SJC Ex ORD
Programs: US Chairmans, AA Lifetime Gold, SPG Platinum
Posts: 845
This is good info. If I have some time on my hands I will audit my annual statement from last year. I feel instinctively that many SPG transactions did not receive the 2nd point. However, in general the customer support from AMEX is quite good--even though they may not be familiar with SPG, the reps seem to do what it takes to keep you happy.
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