FlyerTalk Forums - View Single Post - Why is it so hard to get a receipt for Points and Cash with Holiday Inn?

Apr 30, 2012 | 5:54 am

#7

KathyWdrf

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Quote:

Originally Posted by spachick

I have searched online, called, emailed more than once for over a month.
Why is it so hard to get a receipt that states the total I paid for the Points and Cash that I spent on a hotel so that I can get re-imbursed?
Anyone else have this problem?
Since they can't seem to provide one, I'm tempted to reverse the charges on my credit card. Maybe it just never happened.
Anyone else have any success with this? How?

You must be joking about "reversing the charges" on your credit card. You received the points -- you have NO basis to claim that you did not receive what you paid for!!!

And when you make the Points and Cash reservation online, why don't you print that transaction? It shows the reservation details, AND the points purchase details (last 4 digits of cc, total amount paid, authorization number, date of purchase).

(Personally, I don't think I would ever use points and cash for a reimbursable business stay, but that's a whole other issue.)

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