The biggest issue is we all feel lied and betryaed to it is almost like ua was daring us to leave. This was done through changes to the mm program, check in and boarding procedures, meal preferances, general dilution to united clubs and security access, and finally upgrades. While the new chances of upgrade on ua is less than before, depending on route it was still good, well over 50 percent for me. So that ratio. Is a whole lot better than 0 on
AA without swus or miles to upgrade.