FlyerTalk Forums - View Single Post - Does Amex know that Aloft is a SPG hotel?

Apr 29, 2012, 1:36 pm

#4

Moriens

Join Date: Dec 2004

Location: AUS

Posts: 690

This is common with new properties that are “coded wrong.”

A secure message to AmEx through their website usually fixes it that time for you, and within a month or two for all guests at the property.