Originally Posted by
Muscateer
Just to piggy-back on the existing conversation on the HR in SF...
I'm a Diamond member and I was hoping to book two rooms (5 of us in total) for a stay this summer. I was hoping to upgrade to suites for both the rooms - by using a suite upgrade cert for my room, and GP Points for the other.
In my experience (admittedly in the Middle East and not in the US) taking a suite upgrade still gave you access to the Regency / Grand Club at which we were staying. However, after a phone call to the front desk at the HR in SF, I was told categorically that only Club rooms had access to the Regency Club, and guests in suites did not.
Anyone have any experience of this at the HR in SF?
Will we still have access to the Regency Club if we upgrade to suites, or am I better off just upgrading to Club Rooms (saving me a few points and a suite upgrade cert!)
Thanks!
If you're a Diamond you always get access to the lounge regardless of what type of room you're in.
http://www.hyatt.com/gp/en/benefits/...ip_diamond.jsp
Receive exclusive access to the Regency Club or Grand Club lounge featuring complimentary continental breakfast and evening hors d’oeuvres. Enjoy daily complimentary full breakfast in hotels without a club lounge
Edit:
Whoops, didn't read closely enough about 2 rooms at the same hotel! kenbo is correct. The second suite won't be guaranteed lounge access, but you could try to contact the hotel beforehand and work something out. I find that generally works quite well.