FlyerTalk Forums - View Single Post - Long queues at T5 border control
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Old Apr 27, 2012, 7:31 am
  #226  
marcusm1
 
Join Date: Dec 2011
Programs: BA Silver
Posts: 93
Originally Posted by Andriyko
It amazes me that they have not come to this realization yet...
It's been like this for weeks, they are aware of teh poblem, and yet are not able to man all desks...
I know it just amazes me these people are in power and paid well....

It's really simple:

Pick up phone - Ask how many frontline staff are available for work in Heathrow - Get Answer - Either allocated more staff to front line or budget for a few more people - Check they are allocated....

Seriously - Are you telling me that the UK is so broke and bankrupt, that all the money has run out and we can't employ AND make sure they are deployed a few extra UKBA staff?
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