<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Ken hAAmer:
Keep in mind that accurate up to date information is not one of AC management's strong points.</font>
True Ken but at least he actually said something instead of cutting and then officially commenting after being taken to task by the public, errorplan etc. So saying something, even if it is inaccurate, is a step forward for AC mgmt.
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If you want to experience good customer service from an airline forget Air Canada and try
CanJet or
WestJet