FlyerTalk Forums - View Single Post - Consolidated "United Airlines' Boarding Process (2012)" Thread [Merged]
Old Apr 26, 2012 | 8:20 pm
  #948  
Plane-is-home
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Originally Posted by SFOFastAir
The current boarding system works quite well in my experience. It just needs to be correctly implemented. Also note as of 1 Apr the following boarding times are used.
International
PMCO 757-200, 757-300,
767-300, 767-400 T-0:50
PMUA 747, 777, 767-300 T-0:45

Domestic
PMCO 757-200, 757-300,
767-300, 767-400 T-0:50
PMUA 747, 777, 767-300 T-0:40
PMUA 757-200 T-0:45

All 737 T-0:35

All A319/A320 T-0:30

UAX all aircraft T-0:25

Here is the pre-boarding spiel that I use. It is very similar to what is contained in GG ANNOUNCE. When I make boarding announcements I only call boarding group numbers with the exception of the call for passengers with children under the age of 4.

When boarding begins we offer pre-boarding to the following 3 groups:
1) Disabled passengers who would like to pre-board
2) United Global Services passengers
3) Uniformed military personnel

Once those 3 groups have had an opportunity to pre-board all other passengers will board by boarding groups.

Boarding groups 1 thru 4 can board across the Blue Carpet
Boarding groups 5 thru 8 will use the Economy lane against the white wall

Boarding group 1 thru 4 are 1st class, various levels of the Mileage Plus Premiers program and “Presidential Plus” & “MileagePlus Club” card members
Due to a glitch in the system some passenger seated in rows (call out rows in 1st class) may not have Boarding Group 1 on their boarding pass but may still board with Boarding Group 1

Boarding group 5 is those passengers who purchase “Priority Boarding” or are “MileagePlus Explorer” and “OnePass Plus” card members

After boarding Group 5 we will offer boarding to passengers traveling with children under the age of 4

General Boarding will begin with Boarding Group 6, followed by Boarding Group 7 and then Boarding Group 8.

If you aren’t familiar with which Boarding Group you are in; take a moment and look at your boarding pass and there will be a number in the center, 1 thru 8.

Please board when your Boarding Group is called.

Passenger in Boarding Groups 1 thru 4 may board across the Blue carpet when their group is called or at any time after during the boarding process.
Where do you allow your pre boarding to happen? Regular lane or do they have to squeeze by the gate lice on the blue carpet?
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