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Thread: Email: Progress update on our recent systems conversion
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Old Apr 25, 2012 | 5:00 am
  #25  
Jetlagged
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Just vague promises, no dates specific by which these issues will be addressed. Even if the date is a year out, it gives specificity and creates accountability. Also a lot of blame on IT, but no affirmation of what the upgrade policy is. Will someone from UA have the courtesy of being crisp- is the current practice of prioritizing TODs over elites an IT snafu- or is it policy?
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