Glad to finally hear SOMETHING but overall - a lot of words - but few answers and not enough specifics.

I suppose i shouldn't complain since at least they got somewhat specific about the 24 hour upgrade issue - but when you read the sentence "It will take us several months to complete this important project, but we are committed to delivering on this for you. " its hard not to scoff when this was existing functionality which was lost.

Glad they are "committed" to restoring what we had....