Originally Posted by
tealeaf99
Improving Complimentary Premier Upgrade processes
We have resolved many of the problems with our Complimentary Premier Upgrades system, and continue to refine our upgrade processes in order to be accurate and timely. If your flight is eligible for a Complimentary Premier Upgrade, be assured that we will automatically add you to the upgrade list. Once you have checked in for your flight, you can see where you are on the list by going to mobile.united.com or our mobile app.
Not even a mention of clearing the CPUs at the elite window - just a promise to "add you to the upgrade list" and you can see where you stand after check-in. This isn't United, this is Continental. If that doesn't convince you, nothing will.