FlyerTalk Forums - View Single Post - Grand Hyatt - Employee Personal Appearance Standards?
Old Apr 24, 2012 | 10:01 am
  #3  
spgplat21
15 Years on Site
 
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,746
Originally Posted by HKG_Flyer1
Was @ the Grand Hyatt DFW last night and ended up being served at the bar by a female employee with a very large tattoo on her exposed upper arm and several piercings.

That's the first time I've ever seen an employee in a five-star hotel with large, exposed tattoos. Indeed, I know that anyone with tattoos isn't even allowed in the spa at the Grand Hyatt Seoul (and possible other Hyatt locations). I have noticed situations before in high-end establishments where employees wear flesh-covered bandages to hide tattoos.

Any thoughts?
Not that surprising, this is definitely not a 5-star property and neither are the other Grand Hyatt's in the US (mostly 4-star). It's just a much different hotel than Grand Hyatts overseas. I don't mind tatoos, etc. and I've almost never seen this with front-desk staff, bellman, but I have seen this a few times with bartenders. Especially in a few Austin hotels.

I love this hotel and I've received excellent service on each of my stays. It's also the nicest airport property I've been to, but it's still a 4-star airport hotel.
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