Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
Some CYs have been doing tiered service for at least 5 years. The "free" service was crappy, but I had much worse service at a TPS - so bad, in fact, that it was the reason that pushed me over the edge to buy an aircard/MiFi.
Guess they're trying to find a way to monetize the $650K per hotel that they've put into renovations.