Originally Posted by
flying expat
i talked to omanair in bkk and they arranged the pick-up in muscat , was met by the transferdesk and escorted to immigration and then the driver of the limosine was waiting to bring me to the golden tulip hotel.after landing i was in the hotel in 38 min.
they got me a deluxe room and its, was not new but did not smell at all. room was allready nice and cold, because the airconditiong was allready running. also a nice breakfast was included.
back to airport was in a very old minibus.
went to the firstclass lounge and when it was time for boarding they escorted me downstairs where a audi a8 was waiting to bring me to the plane.at frankfurt was i again meet by groundstaff and with a golf cart ,went to immigration and then to the luggage area, from there they braught me to outside to bring me to my driver.
Ah maybe my complaint to them is already making a difference
No seriously maybe I was unlucky in Oman,maybe it was just a very,very bad day for Oman Air ground staff that ultimately gave me my worst flying experience ever.
Coincidently I also arranged my transfer in person at the Bkk office in Silom Road. Service with Oman in Bkk was excellent. On my outward flight arrival at Suvarnabhumi I was escorted all the way from the plane through immigration,they helped me with my luggage at the belt and then took me directly to the waiting limo. On my return limo transfers were handled impeccably including two confirmation calls to my hotel. The lounge staff were great with my daughter and I could not have hoped for more. Oman staff around the world should model themselves on these guys
^
I have to say that in my case Oman Air have been very good in London and Bangkok....it's just at home in Oman that I have received unacceptable bad service.